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Frequently Asked Questions

BCSB System
Credit Information Report (CIR)
Complaint Management System
Participating Institutions
CBO Regulation
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FAQs (Frequently Asked Questions) document provide questions that may arise frequently and the CBOs answers/clarifications on them.

While reading this you might get insight into the role of a credit bureau, types of data that will be collected and not collected, confidentiality and integrity of data, penalties on violation of CBO Regulation, who have access to such processed data, resolution of complaints, how to become a good borrower, your bargaining power etc.

If you have any further questions, you may contact Banking Credit & Statistical Data Depart support Line at 24777309 or via email at BCSBsupport@cbo.gov.om

Click the following link to download the FAQs and Answers document.

Frequently Asked Questions

Frequently Asked Questions (Arabic Version)